Friday, April 08, 2005

Update: That help page is working now.

This would be funny if it weren't frustrating some users. We've discovered a problem with the page people use to report problems. Just letting you know that we're fixing it now and if you plan on writing support, please take note:

On step #2, "Which blog does it affect?" you must choose a blog or the form won't work. If that doesn't work, email support and be sure to include the following information:
  • Brief, but descriptive subject
  • Description of the problem
  • Username (not your password)
  • Your blog address (URL)
Again, we have a fix for this and it's being deployed now.